Managed to fit me in with short notice, however customer service was very poor. First I rang and said a suspected alternator fault and explained I had previously fitted a alternator 2 months before to my car... instantly the guys reply was 'well that's not hard labour and be easy then'.. how very rude. I am a qualified vehicle mechanic but unable to sort car in this instance! When turning up at garage the customer service still did not improve! Made me feel unwelcome and like it was an inconvenience me taking my car for a repair to them. Then when they phoned to inform car was done, they said it was alternator and a electrical connection.... I know this electrical connection was fine when it went in. Still paid just couldn't be bothered with the hassle. I asked for military discount to a response... 'well we haven't charged you much labour as it is' - still very rudely.
Overall very unsatisfied with the customer service and I will not return here anytime soon.
Now i know why this is the least popular garage in warminster!
7 months ago
My partner and I was in Warminster for the day and needed a garage quick. I can honestly say what wonderful service. They are very honest and friendly staff. Highly recommended
4 months ago
Promt service and not to expensive
2 new front tyres fitted to the works truck
8 months ago
I have used Checkpoint for tyres,Mot's,servicing and repairs for 25 years and always received 5 star service with great prices and friendly staff where nothing is ever a problem so much so that ive never been anywhere else. would recommend to anyone. Thanks guys
4 months ago
Will visit again for MOT. Got on with the work in hand, allowed me to sort the broken bulb and passed.
10/10 will recommend to all!